Returns & Refunds policy

1. General Information

All sales on Buysvgbundles.com, which provides digital download files, are considered final due to the nature of the products. Since digital files cannot be physically returned, we generally do not offer refunds or exchanges.

2. Refund Eligibility

Refunds may only be considered in the following exceptional cases:

• Non-Delivery of Product: In cases where the file was never downloaded from our server, as verified by our system logs.

• Download Issues: If you experience problems downloading the file that cannot be fixed with the assistance of our support team.

• Major Defects: All files are thoroughly examined before they are uploaded. However, unexpected errors may occur. In such rare cases, the fault will be rectified, or the defective file will be replaced. If a defect cannot be fixed within a reasonable time frame, a refund may be issued.

3. Conditions for a Valid Refund Request

• The refund request must be made within seven (7) days of the purchase date.

• You must provide a detailed explanation of the issue encountered, along with screenshots or other evidence.

4. Non-Eligible Circumstances

• A change of mind or dissatisfaction with the product due to personal taste.

• Issues related to color variations due to different screen settings.

• Minor defects that do not affect the overall functionality or usability of the file.

• Purchases made in error where the file has already been downloaded.

5. Contacting Support

For assistance with downloads or to address any issues, please contact our support team at sales@buysvgbundles.com. Provide your transaction details and a detailed description of the problem to expedite the process.

6. Refund Process

Eligible refunds will be processed within 14 business days of approval. Refunds will be issued through the original payment method used during the purchase unless otherwise specified.

7. Modifications to the Refund Policy

Buysvgbundles.com reserves the right to modify this Returns & Refunds Policy at any time. We recommend our customers to review the policy periodically to ensure they are aware of any changes.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail sales@buysvgbundles.com